IOR earns its EuRA Global Quality Seal recertification marking 10 consecutive years of holding this distinguished certification
June 4th, 2024
IOR Global Services (IOR) is excited to announce that it has received its recertification of the EuRA Global Quality Seal. IOR first earned the EuRA Global Quality Seal in 2014, marking 10 years it has now held this distinguished certification. The EuRA Global Quality Seal is based on the ISO-9001 process management model which specifies the processes and Key Performance Indicators (KPIs) that reflect the very highest standards in relocation services. IOR is the only US-based company to hold this certification.
Suzy Leinbach, IOR’s Senior Director of Quality and Customer Experience said, “Through the EuRA Global Quality Seal audit, we examine workflows to enhance efficiencies and identify opportunities for streamlining processes. By rigorously evaluating our client and customer satisfaction measures, we aim to continuously improve our service and quality. Our ultimate goal is to provide a truly superIOR customer experience.”
“We are proud to mark our 10th year holding the EuRA Global Quality Seal. Maintaining the standards has been extremely valuable to our business. We also appreciate how the EuRA Global Quality Seal has evolved over the years and stayed so relevant to our industry by covering key areas such as IT Security and Data Protection as well as Environmental, Social, and Governance,” said Rob Burns, IOR’s CEO.
About EuRA:
EuRA, the European Relocation Association, was formed in 1998 to promote the benefits of professionally managed relocation and mobility services to companies with globally mobile employees.
About IOR:
IOR is a leading provider of global mobility and talent development solutions designed to advance employee effectiveness across cultures. Our disciplined, high-quality approach to delivering Destination Services, Language Training, and Intercultural Training provides unrivaled support in relocation services. IOR is an award-winning company recognized industry-wide for its responsiveness, customization, and problem-solving capabilities. Interested in working with IOR? Reach out to clientsolutions@iorworld.com
